The Information You Need - When and Where You Need It
<< HOME
 

System Support Plans

Plan Features Value Standard Premium
Free Phone Support unlimited unlimited unlimited
Free Emergency Patches/Upgrades unlimited unlimited unlimited
Free Remote Support 2 hrs/month unlimited unlimited
Free Virus Removal ($139.95 value) 1 per year1 2 per year unlimited
Free Maintenance Updates   unlimited unlimited
Free App/Software Install   1 per year unlimited
Free On-site Support2   2 hrs/month 4 hrs/month
Emergency Onsite Travel   1/2 Price Free
Access from home with LogMeIn3     Pro
ESET Anti-virus Software    
Monitoring and Alerts    
Prices (per Month) Value Standard Premium
Windows 7 - Windows 8/8.1 $19.95 $34.95 $49.95
Windows 2K/XP/Vista or Mac $24.95 $42.95 $59.95
Windows Server 2008-2012 $49.95 $69.95 $89.95
Windows Server 2000-2003 $59.95 $84.95 $109.95
Add-ons and Overages Value Standard Premium
Microsoft Active Directory $15 / mo $20 / mo $25 / mo
Microsoft Exchange $20 / mo $25 / mo $30 / mo
Windows Small Business Server4 $30 / mo $40 / mo $50 / mo
Overage/Extra (no minimum contract) $100 / hr $100 / hr $100 / hr
Overage/Extra (with $350+ per month) $90 / hr $90 / hr $90 / hr
Notes

1   Some virus removals may require an on site visit which is not included in our value plans. A $139.95 credit would be applied to any on-site overage charge.

2   There is a minimum charge of 2 hours for on site visits (3 hours for NYC.) There is no credit or roll-over for unused hours.

3   LogMeIn Basic/Free is no longer available, so Pro is included in all of our Standard and Premium packages. LogMeIn Pro includes: sound redirection, printer redirection and file transfer.

4   This price may be used for any standard edition server that includes both Active Directory and Exchange or for any Small Business Server edition.

Home | Report a Problem
©Copyright 2017 - Scomage Information Services, Inc. - All Rights Reserved